Cancellation Policy

Policy for Canceling Reservations or Bookings

At Wravy, we understand that sometimes plans can change and you may need to cancel a rental. That's why we offer a flexible cancellation policy that allows users to cancel a rental at any time before the start of the rental period.

If you need to cancel a rental that has already started, please contact our support team at couturyx@gmail.com as soon as possible. We will do our best to facilitate a cancellation, but we will need to ensure that both the renter and the bike owner agree to the cancellation.

It's important to note that Wravy's cancellation policy may vary depending on the specific circumstances of the rental, such as cancellations due to unforeseen circumstances (e.g., inclement weather).

If a rental is canceled, the payment for the rental will be refunded to the renter. However, please be aware that the insurance fee and Wravy fee are non-refundable. The refund policy may vary depending on the specific circumstances of the cancellation and the payment method used for the original transaction.

We strive to provide a seamless and hassle-free rental experience for all of our users, and we hope this cancellation policy helps to accomplish that. If you have any further questions or concerns, please don't hesitate to reach out to our support team at couturyx@gmail.com.